Last modified: June 26, 2019
We respect your privacy and are committed to protecting it through our compliance with this Policy. This Policy describes the types of information we may collect from you or that you may provide when you visit our website https://zorroa.com (our “Website”) or when you use our business intelligence software (our “Software”), and our practices for collecting, using, maintaining, protecting and disclosing that information. We refer to our Website and our Software cumulatively as our “Services.”
This Policy applies to any information that we collect through our Services, including any information in any emails, posts, texts and other electronic messages between you and our Services and any information about you transferred to our Services from other websites or sources. This Policy also applies to any related information that we collect about you offline but that will be processed by automated means using our Services. This Policy does not apply to any other information that we collect by any means.
Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you can choose not to use our Services. By accessing or using our Services, you agree to this Policy. This Policy may change from time to time. Your continued use of the Services after we make changes is deemed to be acceptance of those changes, so please check the Policy periodically for updates.
Personal Information We Collect and How We Collect It
We may collect several types of information from and about users of our Services, including information by which you may be personally identified, such as your name, email address, telephone number and IP address information. All of this information is cumulatively referred to in this Policy as “Personal Information.” The Personal Information we collect on or through our Services includes:
We will also retain records and copies of your correspondence (including email address), if you contact us through our Website or to request support services in connection with your use of the Software.
Legal Basis for Processing
We have the legal right to use your Personal Information in the ways described in this Policy based on your consent, or on the need to use the Personal Information to provide you with goods or services that you request, or for the legitimate purposes of furthering our existing relationship with you or preventing fraud. Accordingly, you have a contractual rather than a statutory obligation to provide such information. If you do not provide such information, you may be unable to use our Services and we may be unable to provide any goods or services that you request.
How We Use Your Personal Information
We use Personal Information that we collect about you or that you provide to us:
We retain your Personal Information while you are using our Services to improve your use of our Services. Once you are no longer using our Services, we will store your Personal Information for so long as we may need it to answer questions about the products or services that we provided, or to comply with the recordkeeping requirements of applicable law.
Disclosure of Your Personal Information
We do not share, sell or lease your Personal Information to any third parties, and we only permit use of your Personal Information internally by company personnel and our contractors/service providers, except in the following, limited circumstances:
As you navigate through and interact with our Services, we may automatically collect certain traffic data and usage information to help us manage our content, improve your use of our Services and tailor our marketing messages that promote our own products and services to you. This may include information about your equipment, your IP address or Mobile Device ID, the general geographic region from which you are accessing our Services, operating system, browser information, configuration data, clickstream analytics, and your browsing actions and patterns when you use our Services, including the referring and exit pages on our Website.
Some of the information that we collect from cookies, web beacons or other embedded code relates to your personal use of our Services and allows us to store information about your preferences, speed up your searches and recognize you when you return to our Services. Other information that we collect from cookies, web beacons or other embedded code is not tied to your Personal Information and enables us to estimate our audience size and usage patterns.
The technologies that we use for this automatic data collection may include cookies that are stored on your computer, small embedded electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) and other types of embedded code on the Services that permit us to count users and obtain other related Services-related statistics (for example, recording the popularity of certain content and verifying system and server integrity).
Use of Google Analytics
We use Google Analytics to improve the content on our Services. You can obtain more information on how Google Analytics collects and processes data by visiting Google’s webpage “How Google uses data when you use our partners’ sites or apps,” available online at www.google.com/policies/privacy/partners/.
Use and Disclosure of Pseudonymized, De-Identified or Aggregated Information
We may pseudonymize some of you information so that it can no longer be attributed to you without the use of other separately maintained information, or convert or combine some of your Personal Information into de-identified or aggregated data that does not disclose any of the Personal Information of any individual user. We may use and disclose any such pseudonymized, de-identified or aggregated data (including pseudonymized, de-identified or aggregated traffic and usage data relating to our Services) for any lawful purpose without restriction.
Social Media Sites and Widgets
You may be able to use social media widgets such as the Facebook “Like” button on our Website. These widgets will collect your IP address and identify which page you are visiting on the Website and make your preference information available to third parties. The information collected by such widgets is controlled by third-party privacy policies.
Tracking and “DO NOT TRACK”
We do not currently collect Personal Information about your online activities over time and across third-party sites for tracking purposes. We do not currently allow third parties to collect Personal Information on our Services that could be used by them to analyze and store information about your online activities over time and across third-party sites for tracking purposes. Therefore, our Services do not respond to any “DO NOT TRACK” signals sent by your computer, browser or mobile device, and if your computer, browser or mobile device sends a “DO NOT TRACK” signal to our Services, our Services will not treat you differently from users who do not send such signals.
Choices About How We Use and Disclose Your Information
If you do not wish for us to notify you about special promotional offers related to our Services, you can opt-out by simply clicking on the “Unsubscribe” or “Updating your e-mail preferences,” link in the most recent e-mail you received from us and follow the prompts that appear. This opt out does not apply to information provided to you by e-mail as a result of a support services request initiated by you.
Users Outside of the United States
Our Services are hosted in the United States and are provided from the United States. It is possible that certain information will be stored on servers in multiple other countries on the “cloud” or other similar distributed hosting platforms. If you are a resident of any country other than the United States, please note that by providing your Personal Information to us, you are consenting to the transfer of your Personal Information to the United States and other jurisdictions as indicated above, and to our use and disclosure of your Personal Information in accordance with this Policy.
Privacy Shield Certification
If you are a resident of the European Union, please note that the E.U. has determined that the laws of the United States do not provide adequate protection for your Personal Information. Accordingly, we are transferring your Personal Information from the E.U. to the United States under the terms of our certification with the U.S. Department of Commerce under the E.U.-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework (“Privacy Shield”).
We comply with the Privacy Shield Principles regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland (“E.U. Personal Information”) to the United States, and we follow internal procedures for verifying that our commitments under this Policy have been implemented. Wehave certified to the U.S. Department of Commerce that we adhere to the Privacy Shield Principles. If there is any conflict between the terms in this Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/. Our compliance with this obligation can be investigated and enforced by the United States Federal Trade Commission.
Visit https://www.privacyshield.gov/participant?id=a2zt00000004ovdAAA to view our Privacy Shield status.
In compliance with the Privacy Shield Principles, we commit to resolve complaints about our collection or use of your E.U. Personal Information. E.U. and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact us directly at email@example.com.
We have further committed to refer unresolved Privacy Shield complaints to JAMS Privacy Shield Program, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please visit https://www.jamsadr.com/file-an-eu- us-privacy-shield-claim for more information or to file a complaint. The services of this alternative dispute resolution provider are provided at no cost to you.
If you are an E.U. or Swiss resident and you still are not satisfied, you may have the right, under certain conditions, to invoke binding arbitration. Alternatively, you will have the right to lodge a complaint with the supervisory authority in your country of residence in the E.U. or Switzerland. You can find more information on your enforcement rights at https://www.privacyshield.gov.
Your European Union Privacy Rights
If you are a resident of the European Union, you will have the following additional rights with respect to E.U. Personal Information:
Your California Privacy Rights
If you are a California resident, you may obtain certain information regarding our disclosure of your Personal Information to third parties for their direct marketing purposes. To make such a request, please send an email to firstname.lastname@example.org. However, please note that we do not currently disclose any of your Personal Information to third parties for their direct marketing purposes.
Accessing and Correcting Your Information
You may send us an email at email@example.com to request the right to view any of your Personal Information that we store and use, and to correct, amend or delete any such Personal Information that is inaccurate. Unless you have provided E.U. Personal Information, which is covered by the section above titled “Users Outside of the United States,” we will evaluate requests on a case-by-case basis.
We may not be able to delete your Personal Information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Our Services are not intended for children under 16 years of age, and no one under age 16 may provide any information to our Services. We do not knowingly collect personal information from children under the age of 16. If you are under age 16, do not use or provide any information on our Services, make any purchases through our Services, use any of the interactive or public comment features of our Services, or provide any information about yourself to us, including your name, address, telephone number, email address, IP address or Mobile Device ID, or any screen name or username you may use. If we learn we have collected or received personal information from a child under age of 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under age 16, please contact us at firstname.lastname@example.org.
We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration and disclosure. All information that you provide to us is stored on our servers behind firewalls, and certain Personal Information will be encrypted using secure socket layer (SSL) technology.
The safety and security of your information also depends on you. When we have given you (or when you have chosen) a password for access to certain parts of our Services, you are responsible for keeping that password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information over the Internet is not completely secure. Although we have implemented security measures that we think are adequate, we cannot guarantee the security of your Personal Information transmitted to our Services. Any transmission of Personal Information is at your own risk. We are not responsible for the circumvention of any security measures contained on our Services.
We post any changes we make to our Policy on this page. If we make material changes to how we treat our users’ Personal Information, we will endeavor to notify you through a conspicuous notice posted on our Services.
The date this Policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Services and this Policy to check for any changes.
If you have provided E.U. Personal Information, please see the section above titled “Users Outside of the United States” for more information about our additional obligations with respect to material changes to this Policy.
We are Zorroa Corp., a Delaware corporation with headquarters in Oakland, California. To ask questions or comment about this Policy and our privacy practices, contact us at:
409 13th Street, Suite #1600 Oakland, CA 94612
By Telephone: (510) 900-9201